Insoft Servicella kouluttajat ovat maailmanluokan osaajia, jotka työskentelevät myös teknisissä asiantuntijatehtävissä päivittäin.

Kouluttajien osaaminen pysyy korkealla tasolla kun he vahvistavat käytännön osaamistaan teknisissä projekteissa asiakkaiden kanssa niin Yhdysvalloissa, Euroopassa, Lähi-Idässä kuin Afrikassa. Jokaisella kouluttajallamme on sertifikaatit jopa monen eri päämiehen teknologioista, koulutustiimillämme on 20 CCIE-tutkintoa.

Osaavat Cisco-teknologioihin keskittyvät asiantuntijamme antavat sinulle tiedon ja osaamisen, jonka avulla voi kiihdyttää työympäristösi kokonaisvaltaista osaamistasoa. Saat suoraa hyötyä teoriapohjaisesta koulutuksesta kun yhdistämme sen käytännön harjoitusten kanssa. Koulutusten kieli on yleensä englanti, mutta meiltä saat koulutusta myös monella muulla kielellä riippuen teknologiasta.

Kouluttajamme ovat saaneet tunnustusta kouluttajina Cisco Excellence Award (CCSI) -ohjelman kautta ja ovat sitoutuneet kehittämään osaamistaan säännöllisesti. Pidämme yllä korkeaa osaamistamme myös asiakaspalautteiden analysoinnin ja käsittelyn avulla. Luotamme tasokkaisiin kouluttajiimme, jotka toimittavat ensiluokkaista koulutusta asiakkaillemme juuri heidän tarpeensa huomioiden.

An elite team of instructors

Laurent is an expert in Routing & Switching, SAN Switching and Datacenter Architecture (3 xCCIE/CCDE). He has 17 years of experience in international corporate environments designing and implementing ICT Architectures in Holland, Spain and Switzerland.

Laurent is an experienced Consultant with a 360° approach, from technical to business and a keen eye on the newest trends such as Virtualization, SDN, Cloud, PaaS, SaaS, IoT, Big Data and masters the Internet Infrastructure opportunities in the industry 4.0.

Higher level education: Engineer diploma from one of the top-20 French public schools of Engineering.

Languages: English, German, French and Spanish.


Raul has more than 15 years of telecom and network experience, he has worked in 9 different countries in Europe, West-Central Africa, Middle East and South-East Asia, both in private and military sectors.

He has extensive background in cellular networks, satellite communications and data centers. In recent years he's been specifically concentrating on network security.

Languages: English and Estonian.


Jorge, PhD, has over 15 years of experience in cybersecurity and data protection across multiple sectors in Europe as a Security and Compliance Professional. After obtaining his PhD in Informatics, he has being delivering professional training on Information Security, software development and project management methodologies to different universities and professional organisations across Europe.

He is an active learner and possess all IAPP certifications (CIPP/E, CIPM, CIPP/US, CIPP/G, CIPP/G, CIPT, CIPP/C, FIP), CISSP, PRINCE2, PMP, PCI, Certified DPO, GDPR-P and other technical certifications with a focus on User Experience and Product Development.

Languages: English and Spanish.


Mohamad is specialised in Cyber-Security Education and Consultancy. He started his career in 1992 and became an authorised trainer for Cisco (CCSI), Microsoft (MCT), and LPI (Linux) and others to use and teach their various business and technical solutions. He holds Professional certifications from different vendors as follows: Cisco: CCNA Routing & Switching, CCNP Routing & Switching, CCDA, CCDP, CCNA Wireless, CCNA Voice, CCNA Security, CCNP Security...

Microsoft: MCSA, MCSE (for Windows Server Editions 2000, 2003, 2008, 2012 and 2016)

LPI: LPIC1, LPIC2, LPIC3 Security

CompTIA: A+, Network+, Security+


EC-Council: CEHv9


His passion nowadays is to enhance the knowledge of the millennial generation about two fields: Entrepreneurship and End User Cyber Security Education.

Languages: Arabic, English and French.


Aliaksandr has more than 8 years of experience in delivering Authorised Cisco courses and seminars in Europe, Middle East and Asia. His main expertise includes but is not limited to routing and switching, wireless, network design and network security. He says that successful training is not just showing slides, but also an interpretation of information using tables, comparisons, schemes, graphs, and additional examples to help students to create a system of their knowledge, focusing on the material that can be implemented in the real world. Aliaksandr encourages students to ask any questions: he says that there are no stupid questions - it's silly to be afraid to ask questions.

Instructor Excellence Award YEAR 2019 Security

Customer satisfaction score 4,94/5 (year 2018)

Customer satisfaction score 4,93/5 (year 2017)


Certified Cisco Systems Instructor CCSI #34250, CCNP R&S, CCDP, CCNP Security, CCNP Data Center, CCNA Service Provider, CCNA Wireless

Languages: English, Belarusian and Russian.


Roberto is a distinguished Director of Information Technology and Pre-Sales Engineering with expertise in a diverse range of technologies including Cisco, Fortinet (NSE8 and FCT), Microsoft, PaloAlto Networks, Proofpoint, Infoblox, Forescout and FireEye Helix. He demonstrated success in managing Networking and IT Security Design, Quality Assurance, Product Development, Internet Technology.

Well-organized and a results-oriented, Roberto has proven the ability to implement standards, procedures and processes that improve business functionality. Solid management skills, capable of leading and motivating individuals to maximize levels of productivity, while forming cohesive team environments. Exceptional communicator focused on building strong client relationships at any level.

A great history as highly experienced, and self-motivated Business Development Manager and System Engineer with over 14 years' experience in the Networks Design and ICT Project Management from SMEs to large enterprises and MSSPs.

Languages: English and Italian.


Elter has more than 21 years in the ICT market, with an international and multicultural experience in Collaboration environments at Financial, Telco and Public sectors, including:

Video as a Service (cloud), Service Providers, TelePresence Training and Consultancy, Management, Pre-Sales, Projects, Support, Installation, Maintenance and Field Operation with Tandberg, Acano, VBrick and Cisco solutions.

A former Tandberg and Acano Instructor became authorized trainer for Cisco (CCSI) in 2010 for Videoconference, Telepresence and Collaboration, including High Touch Delivery Learning Services classes. Post-graduate degree in teaching experienced on customized training and knowledge transfers. Received an Instructor Excellence Award from Learning@Cisco in two consecutive years 2014 and 2015. Holds several certifications on collaboration field including CCNA Collaboration, CCNP Collaboration, Telepresence Specialist and VBrick ICP and cloud certified.

Languages: English, Spanish and Portuguese


Pawel has more than 20 years of experience working as a field engineer in IT projects across Poland, being responsible for routing, switching, security and wireless part of them. He is involved in almost every phase of IT projects, starting from presales, to planning solutions, implementing and maintenance. He works with a variety of products and vendors like 3Com, HP, Cisco, Juniper, Fortinet, PaloAlto, Huawei. Pawel has 4 years of experience delivering courses on a wide range of Fortinet products and also CompTIA Security + courses. Pawel knows that well-designed and informational PowerPoint slides are important, but not as important as the examples and cases taken from putting the learning into practice.

Languages: English and Polish.


Urs has more than 15 years of experience in information technology and 5 years on network automation.

Due to his involvement in large automation projects, he has a comprehensive understanding of the process and design of automation solutions as well as the translation to automated tasks.

Has a solid knowledge of Cisco network, cloud infrastructure, DevOps and Python.

Languages: English.

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