This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You’ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings.

You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.

After completing the MS-900T01-A course, students will be able to:

• Differentiate between the various cloud service models.
• Identify the key differences between Microsoft 365 and Office 365.
• Plan for migration to Microsoft 365 services.
• Identify key differences between Microsoft on-premises services and Microsoft 365 cloud services.
• Define enterprise mobility in Microsoft 365.
• Identify how Microsoft 365 services support teamwork.
• Describe identities, including cloud, on-premises, and hybrid identity.
• Describe cloud device management and protection, including the use of Intune.
• Describe data protection, including the use of Azure Information Protection.
• Describe compliance in general and the compliance features in Microsoft 365.
• Describe Microsoft 365 subscriptions, licenses, billing, and support

Module 1: Discuss Azure fundamental concepts

Are you interested in the cloud, but aren’t sure what it can do for you? In this module, you’ll learn about the advantages of using cloud computing services, and you’ll learn to differentiate between the categories and types of cloud computing.

After completing this module, you’ll be able to:

• Identify the benefits and considerations of using cloud services
• Describe the differences between categories of cloud services
• Describe the differences between types of cloud computing

Module 2: Cloud Concepts

After completing this module, you’ll be able to:

• Identify the benefits and considerations of using cloud services
• Describe the differences between categories of cloud services
• Describe the differences between types of cloud computing

Module 3: What is Microsoft 365?

Learn about Microsoft 365 – a productivity cloud that delivers innovative and intelligent experiences, rich organizational insights, and a trusted platform to help people and organizations get more done.

By the end of this module, you’ll be able to:

• Describe how Microsoft 365 drives productivity and empowers workers
• Describe the differences between Office 365, Microsoft 365, and Windows 365
• Describe the Microsoft 365 subscription options
• Create a Microsoft 365 trial organization

Module 4: Describe productivity solutions in Microsoft 365

Learn about how the productivity solutions through Microsoft 365 help optimize operations, engage customers, and empower people to perform tasks in real-time from virtually anywhere.

By the end of this module, you’ll be able to:

• Describe how the core tools in Microsoft 365 can increase productivity
• Describe how the Microsoft 365 Apps help people craft compelling content in real-time
• Describe how the capabilities of the work management tools optimize operations
• Describe the email and calendaring features with Microsoft Exchange

Module 5: Describe collaboration solutions in Microsoft 365

Learn about how the collaboration solutions through Microsoft 365 unlock new ways of working together by helping people and teams stay connected, engaged, and ensure fluid communication across organizations.

By the end of this module, you’ll be able to:

• Describe how Teams helps people connect and collaborate to do their best work
• Describe how Microsoft Viva helps organizations create thriving work cultures
• Describe how the features of SharePoint and OneDrive provide a cohesive file-sharing experience
• Describe how Yammer communities can help foster connections within your organization

Module 6: Describe endpoint modernization, management concepts, and deployment options in Microsoft 365

Learn about how the business management solutions through Microsoft 365 provide people with a secure, personalized desktop experience and help organizations easily manage updates for all devices with a simplified admin experience.

By the end of this module, you’ll be able to:

• Describe the modern management capabilities of Microsoft Endpoint Manager
• Describe the different capabilities of Windows 365 and Azure Virtual Desktop
• Describe the deployment and release models for Windows-as-a-Service
• Describe the deployment and servicing methods for Microsoft 365 Apps

Module 7: Describe analytics capabilities in Microsoft 365

Learn about how the analytics capabilities through Microsoft 365 help people build better work habits with personal insights and help business leaders improve the employee experience and business outcomes with organizational insights.

By the end of this module, you’ll be able to:

• Describe how Viva Insights help organizations build better work habits
• Describe the capabilities of the Microsoft 365 admin center and user portal
• Describe the reports available in the Microsoft 365 admin center and other admin centers

Module 8: Describe security and compliance concepts

Learn about common security and compliance concepts that are foundational to Microsoft solutions. Topics include the shared responsibility and Zero Trust models, encryption, data residency and data sovereignty, and more.

After completing this module, you will be able to:

• Describe the shared responsibility and the defense-in-depth security models.
• Describe the Zero-Trust model.
• Describe the concepts of encryption and hashing.
• Describe some basic compliance concepts.

Module 9: Describe identity concepts

Learn about the key concepts of authentication and authorization and why identity is important in securing corporate resources. You’ll also learn about some identity-related services.

After completing this module, you will be able to:

• Understand the difference between authentication and authorization.
• Describe the concept of identity as a security perimeter.
• Describe identity-related services.

Module 10: Describe threat protection with Microsoft 365 Defender

Learn about Microsoft 365 Defender, a unified pre- and post-breach enterprise defense suite that natively coordinates detection, prevention, investigation, and response across endpoints, identities, email, and applications to provide integrated protection against sophisticated attacks.

After completing this module, you’ll be able to:

• Describe the Microsoft 365 Defender service.
• Describe how Microsoft 365 Defender provides integrated protection against sophisticated attacks.
• Describe and explore Microsoft 365 Defender portal.

Module 11: Describe the Service Trust Portal and privacy at Microsoft

Microsoft runs on trust! Here you’ll explore the Service Trust Portal for content on how Microsoft delivers on our commitment of trust. You’ll also learn about Microsoft Priva, a solution to help meet privacy goals.

After completing this module, you’ll be able to:

• Describe the offerings of the Service Trust Portal.
• Describe Microsoft’s Privacy principles.
• Describe Microsoft Priva.

Module 12: Identify licensing options available in Microsoft 365

Learn about the pricing model for Microsoft cloud services and how Microsoft 365 is available through a variety of licensing and billing options to meet the needs of people and organizations.

By the end of this module, you’ll be able to:

• Describe the Cloud Solution Provider (CSP) pricing model for Microsoft cloud services
• Describe the available billing frequency and methods of payment
• Describe the available base licensing and add-on licensing options for Microsoft 365

Module 13: Describe support offerings for Microsoft 365 services

Learn about how people and organizations get the most out of their technology investments through the various support features offered for Microsoft 365 and how they can help improve Microsoft services for their organization.

By the end of this module, you’ll be able to:

• Describe the support offerings available for Microsoft 365 and how to create a support request
• Describe service level agreement (SLAs) concepts
• Describe how to track the service health status by using the Microsoft 365 dashboard
• Describe how organizations can provide feedback on Microsoft 365 services

Module 14: Describe the service life cycle in Microsoft 365

Learn about how Microsoft 365 products are released through the service lifecycle and how people and organizations can plan for the future by leveraging the Microsoft 365 roadmap.

By the end of this module, you’ll be able to:

• Describe the three phases of a product or services lifecycle
• Describe the Modern Lifecycle Policy and what is covered
• Describe the benefits of the Microsoft 365 Roadmap

This course is designed for candidates looking to demonstrate foundational-level knowledge of Software as a Service (SaaS) solutions to facilitate productivity on-site, at home, or a combination of both. Candidates may have knowledge of cloud-based solutions or may be new to Microsoft 365.

Students do not need to have any experience with Microsoft 365 before taking this course; however, a basic level of familiarity with computer technology and cloud computing is assumed.