CLFNDU v1.1 – Understanding Cisco Collaboration Foundations


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Tulevat päivämäärät

Nov 8 - Nov 12, 2021
09:00 - 17:00 (EET)

Dec 13 - Dec 17, 2021
09:00 - 17:00 (EET)

Jan 10 - Jan 14, 2022
09:00 - 17:00 (EET)

Feb 14 - Feb 18, 2022
09:00 - 17:00 (EET)

  • CLFNDU v1.1 – Understanding Cisco Collaboration Foundations
    5 days  (Instructor Led Online)  |  Unified Communications

    Course Details


    The Understanding Cisco Collaboration Foundations (CLFNDU) v1.1 course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco® Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities.

    This course does not lead directly to a certification exam, but it does cover foundational knowledge that can help you prepare for several professional-level collaboration courses and exams:

    Collaboration Courses Collaboration Exams
    Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) 350-801 Implementing Cisco Collaboration Core Technologies (CLCOR)
    Implementing Cisco Collaboration Applications (CLICA) 300-810 Implementing Cisco Collaboration Applications (CLICA)
    Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) 300-815 Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)
    Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) 300-820 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)
    Implementing Automation for Cisco Collaboration Solutions (CLAUI) 300-835 Implementing Automation for Cisco Collaboration Solutions (CLAUI)



    After taking this course, you should be able to:

    • Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premise, hybrid, and cloud deployment model
    • Configure and modify required parameters in Cisco Unified Communications Manager (CM) including service activation, enterprise parameters, CM groups, time settings, and device pool
    • Deploy and troubleshoot IP phones via auto registration and manual configuration within Cisco Unified CM


    • Define Collaboration Technology and Benefits
    • Administering Initial Parameters for Cisco Unified Communications Manager
    • Exploring Endpoints and the Registration Process
    • Exploring Codecs and Call Signaling
    • Managing Users in Cisco Unified Communication Manager
    • Describing a Basic Dial Plan
    • Describing Class of Service
    • Enabling Endpoints and Features
    • Describing the Cisco ISR as a Voice Gateway
    • Exploring Cisco Unified Communication Manager Media Resources
    • Reporting and Maintenance
    • Exploring Additional Requirements for Video Endpoints
    • Describing Cisco Unity Connection

    Lab outline

    • Configure Cisco Unified Communication Manager Initial Parameters
    • Configure the Cisco Unified CM Core System Settings
    • Configure an Access Switch for an Endpoint
    • Deploy an IP Phone Through Auto and Manual Registration
    • Administer Endpoints in Cisco Unified Communications Manager
    • Create a Local User Account and Configure LDAP
    • Adding Users in Cisco Unified Communications Manager Create a Basic Dial Plan
    • Explore Partitions and Call Search Spaces
    • Explore Private Line Automatic Ringdown (PLAR)
    • Deploy an On-Premise Cisco Jabber® Client for Windows
    • Implement Common Endpoint Features
    • Implement Single-Site Extension Mobility Configure Jabber
    • Configure Voice over Internet Protocol (VoIP) Dial Peers
    • Configure Integrated Service Digital Network (ISDN) Circuits and Plain Old Telephone Service (POTS) Dial Peers
    • Control Access to Media Resources
    • Use Reporting and Maintenance Tools
    • Explore Endpoint Troubleshooting Tools
    • Examine the Integration between Unity Connection and Cisco Unified CM
    • Manage Unity Connection Users


    • Students preparing to take the CCNP Collaboration certification
    • Network administrators
    • Network engineers
    • Systems engineers


    This course is intended to be an entry-level course. While there are no specific prerequisite Cisco courses; however, the following skills are required:

    • Internet web browser usability knowledge and general computer usage
    • Knowledge of Cisco Internetwork Operating System (Cisco IOS®) command line