ITIL-sertifioinnit | koulutus Suomessa

ITIL koulutus
With the goal to improve efficiency, the ITIL (Information Technology Infrastructure Library) framework was designed to standardize the selection, planning, delivery and support of IT services to business. Its main focus is to align IT actions and business. There five major phases of the IT service lifecycle:
- ITIL Service Strategy – that explains business goals and customer requirements;
- ITIL Service Design – that strategically plans how to develop and help the business;
- ITIL Service Transition – that introduces how to transit from the planned services to the environment;
- ITIL Service Operation – that focuses on IT services management;
- ITIL Continual Service Improvement – that instructs how to evaluate and plan improvements to IT services.
With our top-class instructors, you’ll spend your time by learning how to apply these principles to support your business outcomes, optimize your customer experience and managing risks accordingly. Insoft Services can help you and your organization to change, transform and grow your business.
Benefits
- Support business outcomes;
- Enable business change;
- Optimize customer experience;
- Manage risk in line with business needs;
- Continually improvement.
Suodatin
6 Kurssia löytyi
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ITIL Service Lifecycle: Service Operation
Kurssin tiedot: This Intermediate level course is part of the ITIL certification program. The Foundation level course is a mandatory requirement for all other levels within the certification scheme. Certification: ITIL Intermediate Qualification: Service Operation certificate...Lue lisää3 Päivän kurssiAikatauluAug 22, 2022 - Aug 24, 2022 -
ITIL Service Lifecycle: Service Design
Kurssin tiedot: This Intermediate level course is part of the ITIL certification program. The Foundation level course is a mandatory requirement for all other levels within the certification scheme. Certification:...Lue lisää- ITIL Expert Qualification
- Service Design Qualification
3 Päivän kurssiAikatauluAug 22, 2022 - Aug 24, 2022 -
ITIL Service Capability: Operational Support and Analysis
Kurssin tiedot: This Intermediate level course is part of the ITIL certification program. The Foundation level course is a mandatory requirement for all other levels within the certification scheme. Certification: ITIL Intermediate Qualification: Operational Support and Analysis Certificate...Lue lisää5 Päivän kurssiAikatauluAug 22, 2022 - Aug 26, 2022 -
ITIL Service Lifecycle: Service Strategy
Kurssin tiedot: This Intermediate level course is part of the ITIL certification program. The Foundation level course is a mandatory requirement for all other levels within the certification scheme. Certification:...Lue lisää- ITIL Intermediate Qualification
- Service Strategy Qualification
3 Päivän kurssiAikatauluAug 22, 2022 - Aug 24, 2022 -
ITIL Service Transition
Kurssin tiedot: This Intermediate level course is part of the ITIL certification program. The Foundation level course is a mandatory requirement for all other levels within the certification scheme. Certification: ITIL Expert Qualification: Service Transition Certificate...Lue lisää3 Päivän kurssiAikatauluAug 22, 2022 - Aug 24, 2022 -
ITIL Foundation
Kurssin tiedot: This Foundation level course is the first in the ITIL certification. It is a mandatory requirement for all other levels within the certification scheme. This course prepares you for the exam leading to the Foundation Certificate In IT Service Management. This official ITIL Foundation certification course provides you with a general overview of the IT Service Management Lifecycle which is outlined in ITIL’s five core books – Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. ITIL’s “service lifecycle” consists of 26 processes and four functions....Lue lisää3 Päivän kurssiAikatauluAug 22, 2022 - Aug 24, 2022