The Symantec Endpoint Protection 14.x Administration R2 course is designed for the network, IT security, and systems administration professional in a Security Operations position tasked with the day-to-day operation of the SEPM on-premise management console and with configuring optimum security settings for endpoints protected by Endpoint Protection.

Associated Certification:

• 250-428: Administration of Symantec Endpoint Protection 14

• Describe how the Endpoint Protection Manager(SEPM) communicates with clients and make appropriate changes as necessary.
• Design and create Endpoint Protection group structures to meet the needs of your organization.
• Respond to threats using SEPM monitoring and reporting.
• Analyze the content delivery system (LiveUpdate).
• Configure Group Update Providers.
• Create location aware updates.
• Secure endpoints against network and file-based threats
• Enforce an adaptive security posture

Module 1: Managing Console Access and Delegating Authority

• Creating Administrator Accounts
• Managing Administrator Accounts
• Configuring Directory Server Authentication for an Administrator Account

Module 2: Managing Client-to-Server Communication

• Analyzing Client-to-SEPM Communication
• Restoring Communication Between Clients and SEPM
• Verifying Clients are Online with the SEPM

Module 3: Managing Client Architecture and Active Directory Integration

• Describing the Interaction Between Sites, Domains, and Groups
• Managing Groups, Locations, and Shared Policies
• Importing Active Directory Organizational Units (OUs)
• Controlling Access to Client User Interface Settings

Module 4: Managing Clients and Responding to Threats

• Introducing the Clients View
• Monitoring SEP Clients Using the Clients View
• Responding to Incidents Using the Clients View

Module 5: Monitoring the Environment and Responding to Threats

• Monitoring Critical Log Data Using the Summary page
• Identifying New Incidents Using the Logs Page
• Monitoring Actions Sent to Clients Using the Command Status View
• Configuring Notifications

Module 6: Creating Incident and Health Status Reports

• Monitoring Critical Data Using the Reports Page
• Identifying New Incidents Using Quick Reports and Filters
• Configuring Scheduled Reports

Module 7: Introducing Content Updates Using LiveUpdate

• Describing the LiveUpdate Ecosystem
• Configuring LiveUpdate
• Troubleshooting LiveUpdate
• Examining the Need for an Internal LiveUpdate Administrator Server
• Configuring an Internal LiveUpdate Administrator Server

Module 8: Analyzing the SEPM Content Delivery System

• Describing Content Updates
• Configuring LiveUpdate on the SEPM
• Monitoring a LiveUpdate Session
• Managing Content on the SEPM
• Monitoring Content Distribution for Clients

Module 9: Managing Group Update Providers

• Introducing Group Update Providers
• Adding Group Update Providers
• Adding Multiple Group Update Providers and Configuring Explicit Group Update Providers
• Identifying and Monitoring Group Update Providers

Module 10: Manually Downloading Certified and Rapid Release Definitions

• Downloading Certified SEPM Definitions from Symantec Security Response
• Downloading Certified Windows Client Definitions from Symantec Security Response
• Downloading Rapid Release Definitions from Symantec Security Response
• Downloading Certified and Rapid Release Definitions from Symantec Security Response for Mac and Linux Clients
• Locating Statically Named Definitions

Module 11: Protecting Against Network Attacks and Enforcing Corporate Policies using the Firewall Policy

• Preventing Network Attacks
• Examining Firewall Policy Elements
• Creating Custom Firewall Rules
• Enforcing a Corporate Security Policy with Firewall Rules
• Configuring Advanced Firewall Features

Module 12: Blocking Network Threats with Intrusion Prevention

• Introducing Intrusion Prevention Technologies
• Configuring the Intrusion Prevention Policy
• Managing Custom Signatures
• Monitoring Intrusion Prevention Events

Module 13: Protecting Against Memory-Based Attacks

• Memory Exploit Mitigation
• Configuring the Memory Exploit Mitigation Policy
• Preventing Defense Evasion

Module 14: Preventing Attacks with SEP Layered Security

• Virus and Spyware Protection
• File Reputation
• Insight Lookup
• Emulator and Machine Learning Engine
• Download Insight
• Auto-Protect Scans
• SONAR
• Administrator-defined Scans

Module 15: Securing Windows Clients

• Platform and Virus and Spyware Protection Policy Overview
• Tailoring scans to meet an environment’s needs
• Ensuring real-time protection for clients
• Detecting and remediating risks in downloaded files
• Identifying zero-day and unknown threats
• Preventing email from downloading malware
• Configuring advanced options
• Monitoring virus and spyware activity

Module 16: Restricting Device Access for Windows and Mac Clients

• Introducing Device Control
• Windows Device Control Concepts
• Mac Device Control Concepts
• Configuring Device Control
• Monitoring Device Control Events

Module 17: Hardening Clients with System Lockdown

• Describing System Lockdown
• Creating and Managing the File Fingerprint List
• System Lockdown use cases

Module 18: Customizing Protection Based on User Location

• Creating Locations
• Adding Policies to Locations
• Monitoring Location Awareness

Module 19: Managing Security Exceptions

• Describing Security Exceptions
• Describing Automatic Exclusions
• Managing Exceptions
• Monitoring Security Exceptions

Supplemental Modules – Supplemental modules are not taught as part of the four-day course. The material is provided in the Appendices section of the Student Guide for students interested in the content.

Module 20: Appendix: Securing Linux Clients

• Navigating the Linux Client
• Configuring Virus and Spyware Settings for Linux Clients
• Monitoring Linux Clients
• SEP for Linux Logs

Module 21: Appendix: Securing Mac Clients

• Touring SEP for Mac Client
• Securing Mac Clients
• Monitoring Mac Clients
• SEP Logs on Mac Clients

Module 22: Appendix: Providing Granular Control with Host Integrity

• Introducing Host Integrity
• Host Integrity Concepts
• Configuring Host Integrity
• Troubleshooting Host Integrity
• Monitoring Host Integrity

Module 23: Appendix: Controlling Application and File Access

• Application Control Overview
• Application Control Concepts
• Configuring Application Control
• Monitor Application Control Events

This course assumes that students have a basic understanding of advanced computer terminology, including TCP/IP networking and Internet terms, and an administrator-level knowledge of Microsoft Windows operating systems.