Delegates will learn how to:

• Discover and import computer and user resources that you want to manage
• Deploy the Symantec Management Agent and plug-ins
• Gather hardware, software and operating system inventory from managed computers
• Maintain a software catalog containing software components
• Deliver software to managed computers
• Meter software on managed computers
• Distribute software updates to managed computers
• Remotely manage computers
• Analyze gathered data using predefined reports

Introduction

• Course overview
• The classroom lab environment

Understanding the Symantec Client Management Suite

• Symantec Client Management Suite demonstration
• Learning about the Symantec Client Management Suite
• Symantec Management Platform components used by CMS
• Symantec Management Platform concepts used by CMS
• How the platform and CMS work

The Symantec Management Console

• Accessing the Symantec Management Console
• Getting to know the Symantec Management Console
• Getting to know the enhanced console views

Symantec Management Platform Basics

• Importing computer resources from Active Directory
• Discover computer resources using Network Discovery
• Grouping resources
• Applying CMS policies to resource targets

Deploying the Symantec Management Agent

• Installing the Symantec Management Agent – push method
• Installing the Symantec Management Agent – pull method
• Installing solution plug-ins for the Symantec Management Agent
• Working with the Symantec Management Agent GUI

Gathering Inventory from Managed Computers

• Introducing Inventory Solution
• Creating and configuring inventory policies
• Using inventory tasks
• Other Inventory Solution capabilities
• Introducing inventory reports

Managing the Software Catalog

• Preparing the Software Management Framework to support the Software Catalog
• Populating the Software Catalog with software components
• Working with software component resources
• Creating and configuring software products

Delivering Software to Managed Computers

• Choosing a method to deliver software
• Understanding the software blade of the enhanced console view
• Managing software deliveries with tasks
• Installing software using a managed software delivery policy
• Introducing software management reports

Managing Software with Application Metering

• Understanding Application Metering
• Tracking software usage on managed computers
• Metering software with Application Metering policies
• Application metering reports

Managing Organizational Views and Organizational Groups

• Learning about organizational views and groups
• Creating custom organizational views and group
• Managing organizational views and groups

Managing Resource Filters and Resource Targets

• More about resource filters
• Managing and working with existing filters
• Creating and modifying filters
• More about resource targets
• Working with targets

Managing Software Updates on Windows Computers

• Introducing Patch Management Solution for Windows
• Preparing your environment for Patch Management
• Distributing software updates
• Patch Management Solution reports

Remotely Managing Computers

• Introducing pcAnywhere Solution
• Establishing and managing remote connections
• Overview or Real-Time System Manger
• Remote management reports

Managing Policies

• Getting to know policies
• Understanding user-based policies
• Understanding maintenance windows
• Configuring automation policies
• Managing shared schedules

Managing Jobs and Tasks

• Overview of task management
• Creating and scheduling tasks and jobs

Overview of Deployment Solution

• Introducing Deployment Solution
• Configuring Deployment Solution
• Creating and managing deployment jobs and tasks
• Deployment Solution imaging

Reporting

• Introducing reports
• Using and creating standard reports
• Configuring and using IT Analytics Solution

Site Management

• Introducing site management
• Managing sites, subnets and site servers
• Reviewing site server plug-ins to the Symantec Management Agent
• Configuring site services

Security

• Learning about security
• Managing user accounts, security roles, and privileges
• Managing permissions