Course Details
Yleiskatsaus
Troubleshooting Cisco IP Telephony & Video v1.0 (CTCOLLAB v1.0) is a 5-day instructor led training course ILT that prepares you for troubleshooting issues in a voice and video network that includes Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series.
Associated Certification:
Sisältö
Introduction to Troubleshooting Cisco Unified Communications Solutions
- Identifying Cisco Unified Communications Deployments
- Using Troubleshooting Methodology
- Using Troubleshooting and Monitoring Tools
Cisco Unified Communications Manager Troubleshooting
- Troubleshooting Common Gateway and Endpoint Registration Issues
- Troubleshooting Cisco Unified Communications Manager Availability Issues
- Troubleshooting Database Replication Issues
- Troubleshooting LDAP Integration Issues
Troubleshooting Call Setup Issues
- Examining Call Setup Issues and Causes
- Troubleshooting On-Premises Single-Site Calling Issues
- Troubleshooting On-Net Multisite Calling Issues
- Troubleshooting Off-Net Calling Issues
SAF and CCD Issues
- Troubleshooting SAF
- Troubleshooting CCD
Troubleshooting Cisco Unified Communications Manager Features and Application Issues
- Troubleshooting Device Mobility Issues
- Troubleshooting Cisco Extension Mobility Issues
- Troubleshooting Cisco Unified Mobility Issues
- Troubleshooting Cisco Unified Communications Manager Native Presence Issues
Voice Quality and Media Resources Issues
- Troubleshooting MOH Issues
- Troubleshooting MTP Issues
- Troubleshooting Issues with Conferences
- Troubleshooting Transcoder Issues
- Troubleshooting Issues with RSVP Agents
- Troubleshooting Voice Quality Issues
Kohdeyleisö
- Channel Partner / Reseller
- Customer
- Employee
Esivaatimukset
- Working knowledge of converged voice and data networks
- Working knowledge of the MGCP, SIP, and H.323 and their implementation on Cisco IOS gateways
- Working knowledge of Cisco Unified Communications Manager, Cisco Unified Communications features and applications, and Cisco IOS voice gateways in a single-site and multisite environment.
- Prior attendance of CIPT1 or CIPTV1 (Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1) and CIPT2 or CIPTV2 is required