If you are getting ready for a career as an entry-level information technology (IT) professional or computer service technician, the CompTIA® A+® (Exam 220-901) course is one of the first steps in your preparation. The course will build on your existing user-level knowledge and experience with personal computer (PC) hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, configure, troubleshoot, upgrade, and perform preventive maintenance on PCs and mobile device hardware.

The CompTIA A+ (Exam 220-901) course can benefit you in two ways. Whether you work or plan to work in a mobile or corporate environment where you have a high level of face-to-face customer interaction, where client communication and client training are important, or in an environment with limited customer interaction and an emphasis on hardware activities, this course provides the background knowledge and skills you will require to be a successful A+ technician. It can also assist you if you are preparing to take the CompTIA A+ certification examination, 2016 objectives (exam number 220-901), in order to become a CompTIA A+ Certified Professional.

In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.

You will:

• Identify the hardware components of personal computers and mobile digital devices.
• Identify networking and security fundamentals.
• Install, configure, and troubleshoot display devices.
• Install and configure peripheral components.
• Manage system components.
• Manage data storage.
• Identify the hardware and software requirements for client environment configurations.
• Identify network technologies.
• Install and configure networking capabilities.
• Support mobile digital devices.
• Support printers and multifunction devices.

Lesson 1: Hardware Fundamentals
Topic A: Personal Computer Components
Topic B: Storage Devices
Topic C: Mobile Digital Devices
Topic D: Connection Interfaces

Lesson 2: Networking Fundamentals
Topic A: Network Types
Topic B: Network Components

Lesson 3: Supporting Display Devices
Topic A: Install Display Devices
Topic B: Configure Display Devices
Topic C: Troubleshoot Video and Display Devices

Lesson 4: Installing and Configuring Peripheral Components
Topic A: Install and Configure Input Devices
Topic B: Install and Configure Output Devices
Topic C: Install and Configure Input/Output Devices
Topic D: Install and Configure Expansion Cards

Lesson 5: Managing System Components
Topic A: Identify Motherboard Components and Features
Topic B: Install and Configure CPUs and Cooling Systems
Topic C: Install Power Supplies
Topic D: Troubleshoot System Components

Lesson 6: Managing Data Storage
Topic A: Identify RAM Types and Features
Topic B: Troubleshoot RAM Issues
Topic C: Install and Configure Storage Devices
Topic D: Configure the System Firmware
Topic E: Troubleshoot Hard Drives and RAID Arrays

Lesson 7: Customized Client Environments
Topic A: Types of Common Business Clients
Topic B: Custom Client Environments

Lesson 8: Networking Technologies
Topic A: TCP/IP Properties and Characteristics
Topic B: TCP/IP
Topic C: Internet Connections
Topic D: Ports and Protocols
Topic E: Networking Tools

Lesson 9: Installing and Configuring Networking Capabilities
Topic A: Configure Network Perimeters
Topic B: Install and Configure SOHO Networks
Topic C: Troubleshoot Wired and Wireless Networks

Lesson 10: Supporting Mobile Digital Devices
Topic A: Install and Configure Exterior Laptop Components
Topic B: Install and Configure Interior Laptop Components
Topic C: Other Mobile Devices
Topic D: Mobile Device Accessories and Ports
Topic E: Troubleshoot Mobile Device Hardware

Lesson 11: Supporting Printers and Multifunction Devices
Topic A: Printer and Multifunction Technologies
Topic B: Install and Configure Printers
Topic C: Maintain Printers
Topic D: Troubleshoot Printers

Appendix A: Mapping Course Content to CompTIA A+ Certification Exam 220-901

Appendix B: A+ Command Reference

This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ 220-901 Certification Exam.

To become CompTIA A+ certified, you need to take and pass both exam 220-901 and 220-902.

To ensure your success in this course, you should have basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts. You can obtain this level of skills and knowledge by taking any introductory computing course from Logical Operations, such as:

• Using Microsoft ®Windows® 10