ITIL Practitioner

ITIL Practitioner Training in United Kingdom (UK)
ITIL Practitioner
  • ITIL Practitioner

    3 päivän kurssi
    IT Services Management
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    Course Details

    Yleiskatsaus

    This highly practical course is designed to show you how to implement service improvements based on the ITIL® philosophy of “adopt and adapt.” In this holistic course, you will cover nine guiding principles of service improvement, the service improvement approach, communication, metrics and measurement, and organizational change management (OCM). The course fully prepares you for the ITIL Practitioner exam, which you may take at a later date. An exam voucher for the web-based exam is included in the cost of the course.

    Tulevat päivämäärät

      Jan 22 - Jan 24, 2018
    Espoo
      Apr 23 - Apr 25, 2018
    Espoo
      Jul 24 - Jul 26, 2018
    Espoo
      Oct 22 - Oct 24, 2018
    Espoo