Cisco TelePresence Management Suite Foundation (TMSF)

Cisco TelePresence Management Suite Foundation (TMSF)

Cisco TelePresence Management Suite Foundation (TMSF)

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Course Details

Cisco TelePresence Management Suite Foundation (TMSF)

The Cisco TelePresence® Management Suite Foundation version 2.0 instructor-led remote delivery course offered by High-Touch Delivery Learning Services will provide participants with the skills and knowledge needed to manage Cisco TelePresence endpoints and phonebooks, provide booking services, and run reports on Cisco® TMS.

Upon completing this course, the learner will be able to meet these overall objectives:

  • Add, manage, and maintain devices using Cisco TMS
  • Configure and manage phonebooks
  • Schedule calls
  • Use the ticketing system and reporting tools

Course Outline

  • Module 1: Cisco TMS Adding and Managing Systems
    • Adding and Modifying Systems
    • Managing Groups of Systems
    • Maintaining Systems
  • Module 2: Phonebooks
    • Configuring Phonebooks from a Manual List
    • Configuring Phonebooks from External Sources
    • Setting Phonebooks on Systems
  • Module 3: Conferences
    • Using Smart Scheduler
    • Using Cisco FindMe
    • Creating Two Site Conferences from Cisco TMS
    • Creating Multiple Site Conferences from Cisco TMS
    • Changing Advanced Conference Settings from Cisco TMS
    • Monitoring Live Conferences from Conference Control Center
  • Module 4: Ticketing and Reporting
    • Using the Cisco TMS Ticketing System
    • Using the Cisco TMS Reporting Tools

Lab Outline

  • Lab 1: Adding and Managing Systems
  • Lab 2: Maintaining Systems
  • Lab 3: Phone-books
  • Lab 4: Smart Scheduler
  • Lab 5: Find-Me
  • Lab 6: Conference Booking
  • Lab 7: Conference Monitoring
  • Lab 8: Ticketing System
  • Lab 9: Reporting Tools
  • Support staff
  • Service provider network operations center (NOC) personnel
  • Service provider engineers
  • Service provider partners

The recommended knowledge and skills that a learner should have for the best learning outcome include:

  • Cisco TelePresence Basics On-Demand (TBOD) or equivalent knowledge
  • Cisco TelePresence Endpoint Foundation (TEPF) or equivalent knowledge